NC Provider Comparison
Monitech vs Intoxalock: Which IID Is Better in NC?
For North Carolina drivers, Monitech wins on every major metric — rating, price, NC expertise, and customer service. Here's why.
Clear Winner for NC
Monitech
Monitech outperforms Intoxalock in North Carolina on rating, cost, local expertise, and customer satisfaction. Intoxalock's only advantage is nationwide coverage if you need to relocate.
At a Glance
Monitech
Winner (NC)4.5/5 rating
200+ NC locations
$75-95/month
- NC's most trusted IID provider
- Lower monthly cost than Intoxalock
- Camera included (NC required)
Intoxalock
Runner-up3.8/5 rating
3,000+ national locations
$80-100/month
- Available nationwide (if you relocate)
- Higher monthly cost in NC
- Mixed customer service reviews
Feature-by-Feature Comparison
| Feature | Monitech | Intoxalock |
|---|---|---|
| NC Service Locations | 200+ | 150+ |
| State Coverage | North Carolina only | All 50 states |
| Monthly Cost | $75-95 | $80-100 |
| Installation | $0-75 | $75-150 |
| NC NCDMV Experience | 25+ years | General |
| Customer Rating | 4.5/5 | 3.8/5 |
| Customer Service | Highly rated | Mixed reviews |
| Camera (NC required) | Included | Additional cost |
| Cancellation Fees | Low | Reported high |
The Bottom Line
Choose Monitech if:
- You're staying in North Carolina for your entire requirement period
- You want the best-rated local provider
- You want to avoid Intoxalock's higher monthly cost and cancellation fees
Choose Intoxalock if:
- You plan to relocate out of NC during your requirement period
- No Monitech location is convenient to you
Other Comparisons
Sources
Comparison based on provider websites, NC NCDMV data, and customer reviews as of March 2026.Last updated: March 20, 2026
- 01NCDMV - Ignition Interlock Devicesncdot.gov · NCDMV list of interlock providers, including Monitech and Intoxalock
- 02Intoxalock - North Carolina Ignition Interlock Device (IID) & DWI Lawsintoxalock.com · Intoxalock fees and North Carolina interlock rules
- 03NHTSA - Ignition Interlocks: What You Need to Know (DOT HS 811 883)nhtsa.gov · How interlock programs, costs and vendor oversight work
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